Career Development Program
We are excited to invite you to take part in our new Career Development Program.
Secure Parking is investing in you to give you more skills, a Nationally Recognised Qualification and give you more opportunities for personal and professional growth.
Register Now!
Secure Parking Register Here
Less than 3 hours a month
Nationally Recognised Training
Group and Online Training
Access to Student Discounts
What will you gain out of this?
Customised training empowering you with more skills and tools applicable to your role.
Nationally Recognised
You will gain a nationally recognised qualification as if completed at TAFE.
Working Hours
All the training will be completed during working hours.
No Exams or Essays!
Just practical work-based projects with short answer questions.
Fully Paid For
Secure Parking is paying for this so no costs to you and no HECS debt.
BSB30120
Certificate III in Business (Customer Engagement)
Cert III in Business (Customer Engagement)
The training course will build on your existing knowledge and formalise your experience.
The BSB30120 Certificate III in Business is ideal for individuals seeking to enter into the business services sector, or who may already perform frontline workplace duties within the business services industry.
What will you learn?
The training course will build on your existing knowledge and formalise your experience.
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBPEF201 Support personal wellbeing in the workplace
- BSBSUS211 Participate in sustainable work practices
- BSBTWK301 Use inclusive work practices
- BSBWHS311 Assist with maintaining workplace safety
- BSBXCM301 Engage in workplace communication
Elective Units
The training course will build on your existing knowledge and formalise your experience.
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS305 Process customer complaints
- BSBXDB301 Respond to the service needs of customers and clients with disability
- SIRXCEG002 Assist with customer difficulties
Who is this for?
This course is ideal for people who have the following knowledge, skills or abilities:
Critical Thinking
Evaluating the benefits and risks of different solutions to a problem.
Problem Sensitivity
Notice when something is wrong or is likely to go wrong, even if you cannot solve the problem.
Customer Service
Working with the public in a service role.
Self Awareness
Keeping track of how well you are doing in order to make improvements.
I'd already gained a lot of experience working in a business, so I just wanted to get some recognition for my years on the job. I don't have to stop work, I don't have to take days off, I can do it while at work so it's easy to work it around my life.
Alex Rodriguez
Cert IV in Business
Higher Education Pathways?
If you decide to expand your skill set you could also consider a Diploma of Leadership and Management or a Diploma of Business and a Bachelor of Business.